Delivery & Returns

USA DELIVERY | £20

Order by 2pm and your order will be received within 3 - 6 days.

USA FREE DELIVERY | FREE

Free delivery on orders over $300. Please note this does not apply during sale periods.

REST OF WORLD | £20

Orders placed at any time will be received within 2 - 7 working days
(Please note that our goods are shipped duties unpaid, which means the receiver of the goods will be liable to pay customs and duties taxes upon arrival). For an indication of what these duties will be please contact our customer service team who will be happy to advise. [email protected]

Free delivery over £150 - Applies to mainland UK and Northern Ireland (excludes) Channel Islands and the Scottish Highlands

Free delivery over 150 Euros - Applies to countries in the EU

Free delivery over $300 - Applies to the USA only

Please note this does not apply during sale periods.

All our orders are shipped with DPD. DPD offers a wide variety of options. You are able to:

  • Select an alternative delivery date
  • Opt for delivery to a nominated neighbour
  • Have the parcel left in a specified safe place
  • Collect the parcel from your local DPD Pickup Shop

You will also be kept informed of your parcels progress via email and text making it more efficient for you to receive your goods. You are also able to track in real time the progress of your parcel on a map as our drivers make their way to the delivery addresses.

Orders shipped outside of the EU may be subject to custom taxes and/or duties.
This cost is the responsibility of the customer and is payable on receipt of goods.
Please check your local customs tax and duty costs as duties must be paid before the goods are released.

Your happiness is our priority, whilst we hope that you are happy with your order, if you are not perfectly satisfied with your items we are happy to offer you a refund. If your item is faulty (i.e. received damaged or with a manufacturing fault) please contact  [email protected]

All items must be returned in new, unworn and unused condition with the original garment tags still attached, within 14 working days of receipt. All shoes must be tried on a carpeted surface until you are certain that you are keeping them. La Coqueta Limited will not accept returns of non-faulty products that have been worn, used and/or with garment tags removed. In such cases, the customer will be informed and the item(s) will be returned to the customer

Please Note: ALL hair accessories, hats, tights and socks are FINAL SALE due to hygiene reasons.

Please return your items by completing the returns form inside your parcel and please post back the item/s in appropriate packaging to ensure that it does not get damaged in transit.

We strongly advise that you use a signed for postal service to return the item as we are not able to refund for any orders that get lost in the post. Please also keep your proof of postage until we confirm that we have received the item.

Once the item has been approved for return and refund, we will credit the original purchaser’s debit/credit card for the sum paid minus postage costs.

Please send all returns to:

ONLINE SALES
La Coqueta Ltd
Torque Wortley Moor Road
Worthley
LS12 4JH
LEEDS
UK

If you have not chosen an alternative delivery date or option before delivery is attempted, we shall automatically request your parcel be delivered on the next working day.

Please send all returns to:

ONLINE SALES
La Coqueta Ltd
Torque Wortley Moor Road
Worthley
LS12 4JH
LEEDS
UK