Careers

E-Commerce Customer Service Assistant

Hybrid role based in London

Overview

This role will be responsible for the daily running of customer service and e-commerce logistics. The ideal candidate will have a proven track record of delivering high quality customer service as well as a keen eye for detail. This role requires a keen problem solver with a can-do attitude.

Key Deliverables

• Deliver outstanding customer service to La Coqueta customers
• Maintain and improve La Coqueta review scores
• Ensure logistics solutions are in-line with customer expectations and budget
• Measure and reduce response time to customers, report on improvements to wider team

If you are interested in applying for this role or have any questions please reach out to: dayana@lacoquetakids.com